If you own a rental property in New Zealand and will be out of the country for more than 21 consecutive days then by law you must appoint an agent who can act on your behalf. This means that if the tenant has any issues they would normally bring up with you (the landlord), they will need to contact your agent.
You can appoint anyone to be your agent, but preferably it should be someone who is fully aware of, and able to fulfil, their responsibilities as your agent. Some landlords choose to engage a professional property manager for this role, others appoint a friend or family member.
Once you have appointed an agent, you’ll need to:
- Advise your tenants about who the agent is and how they can contact the agent
- Fill out a change of landlord form for MBIE’s Tenancy Services
- Contact the Bond Centre and ask them to update their records with your agent’s name. This means that if your tenant leaves while you are overseas (and they have left the property in the same condition as when they moved in), they can still get their bond back.
When you return to New Zealand you’ll need to tell your tenant and Tenancy Services that you are back and taking over from your agent.