Rented Property Management Health and Safety Policy
Rented Property Management is committed to providing a safe workplace for all its staff, tenants and visitors. As a company, we ensure that relevant resources are made available to protect, as far as is reasonably practicable, the health and safety of staff, tenants, and visitors who work in or around the business of Rented Property Management.
Rented Property Management engages with its staff on matters likely to affect their health and safety with the aim of continuously reducing the risk of harm. Licensees and staff are encouraged to actively participate in health and safety matters to assist in the promotion of a safe workplace.
Rented Property Management requires that all accidents and incidents be reported to enable management to learn from events, to better implement a safer workplace. We have a clear policy on Health and Safety that ensures staff are trained to identify hazards, report them and deal with the risks in an appropriate, timely manner.
The Safety at Work Act came into force in 2015. The Act creates a new platform for businesses to manage health and safety in the workplace. Under the Act renting Residential property is considered a business and there is a requirement on Landlords, Property Managers and to a limited extent, tenants to ensure that all practicable steps are taken within their influence and control to keep people at the property safe.
Under the Act Landlords and Property Managers are considered to be Persons Conducting a Business or Undertaking (PCBU’s). Residential tenants only have a responsibility under the Act when work is carried out on the property. They are required to take reasonable care of their own and others’ health and safety and follow any reasonable instructions given by the PCBU doing the work (e.g. a plumber or electrician).
In the business of property management, there are many situations that will require a degree of involvement from several parties deemed to be PCBU’s. Where there is more than one PCBU, we must consult, cooperate; and coordinate our activities with respect to risks created by the workplace. In general, the PCBU who is creating/identifying the risk is the person who needs to control that risk.
There are a number of key responsibilities that need to be undertaken to ensure that you meet your obligations as a PCBU;
- Hazard Identification – finding out what could cause harm in a property.
- Assessing the risk posed by any hazard identified – understanding the nature of the harm each hazard could cause, how serious the harm could be and the likelihood of it happening.
- Controlling the risk – implementing the most effective control measures that are reasonably practicable in the current circumstances.
- Reviewing control measures – checking controls regularly to ensure they are working as planned.
Owners or contractors that identify a Health and Safety risk at a property should immediately take action to control the risk and raise the issue with their Property Manager. The risk will then need to be assessed and an appropriate action plan implemented. All Health and Safety issues are reported via a Hazard Report form and logged in a register. This allows us to assess the risk, implement steps to mitigate the risk and track that the intervention is working.
The staff of Rented Property Management are required to follow all rules and procedures that have been communicated with them and to take reasonably practicable steps to ensure their safety and the safety of other persons whilst undertaking their duties or functions. We utilise a workflow system for tracking and communicating Maintenance. This provides us with an additional level of control as to the contractors that are engaged to complete work at properties under our management.
Above all Rented Property Management, considers that the health and safety of Workers, customers, and visitors are paramount and will not accept anything less than full compliance in these matters. If you have any issues or concerns regarding Health and Safety please contact your Property Manager directly.